Refund policy

Customer satisfaction is the number one priority for us. If for any reason you are not satisfied with
your purchase, we would love to exchange or refund the product but make sure you meet the
following terms and conditions:

• items must be in an unused condition The in their new original state with the original tag.
  
• The Rivai has the right to decline a return request if the product is used, damaged, or soiled.
• Exchanges and refunds could be done within 14 days of receiving the order, with Same Shipping Fee  for the refund shipping fees.
• you can send a Message  01001145901.
  
• Items on SALE can’t be returned or  Exchange